Number of Lead Recovery calls dispositioned by the client as In Progress.

Overview:

Calls - Lead Recovery In Progress metric represents the number of lead recovery calls in the proactive phase where deliberate actions have been taken to overcome obstacles, address concerns, and guide the lead toward making a positive decision or commitment for options selected in the Global Filter. It is a critical phase in the lead nurturing process and requires a strategic and personalized approach to maximize the chances of successful conversion.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

N/A