Calls - Lead Recovered

Metric Library Category

Written By Lynn Sheng (Super Administrator)

Updated at January 31st, 2024

Number of Lead Recovery calls dispositioned by the client as Lead Recovered.

 

Overview:

Calls - Lead Recovered metric represents the number of lead recovery calls that reached the proactive phase and successfully converted to a booked lead for options selected in the Global Filter.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

N/A