Does Lead Capture Live offer levels of service to handle call disposition?

Currently, Lead Capture Live supports one level - the Answering Service solution. 

Answering Service Solution:

• Answers incoming calls representing your brand experience.
• Screens calls to ensure it is within your service areas, capabilities, and offerings.
• Qualifies calls to determine the type of issue and service required.
• Validates terms and plans, e.g., time of service, charges, membership plans. 
• Communicateswith your schedulers or designated contacts as follows:
  • Sends messages with details so appointments can be confirmed.
  • Transfers calls to your CSRs for additional assistance as required. 

If client is interested in Booking, reach out to the Solution Manager for details.